About us

Instrumental makes intelligent data-driven tools that help product companies find and fix issues on their assembly lines. We are working to improve the manufacturing of millions of things each day. We value diversity and our team is collaborative, supportive, transparent, and pun-tastic. Join us to modernize manufacturing!

What you'll do:

As Instrumental’s first Product Manager, you will bridge the gap between customer needs, the engineering team, and business goals.  This role will be a split of tactical and strategic work that will develop as our product and company develops.

What you bring to the table:

  • At least three successful years of experience in a product management role. Your title might not have been Product Manager, but you have direct experience with both the tactical and strategic aspects of the role. Startup experience is preferred.
     
  • Direct or adjacent experience of the pains of building high quality hardware -- easing the empathy gap to our customers. This could be from a variety of industries: manufacturing, hardware test, metrology and product quality, consumer electronics or other hard goods or soft goods companies. 
     
  • Ability to disagree without being disagreeable. 
     
  • A passion for product, empathy, and taste


What you can expect in the first month:

  • Getting up to speed on our current product, market, customers, and engineering team dynamics
     
  • Breaking down the current product roadmap and start building it back up from the foundation. You’ll do that by studying and learning from our customers, our competitor’s customers, industry analysts, Instrumental’s founders, cross-functional teams inside of Instrumental, and your own experience.  The more time you can spend with users the better.
     
  • Working to build a strong foundational relationship with the product development team, the CEO, and the CTO.  Over time, you’ll want to earn the team’s trust by having a reputation for being right.


Success in the next three months (and beyond) looks like:

  • Putting together a near-term roadmap supported by a combination of data and art.  You’ll communicate how the roadmap, features, or key elements create customer and business value.  You’ll write initiative documentation and / or PRDs, and separate the musts, from the shoulds, coulds, and woulds.
     
  • Living and breathing Instrumental and the pains of our customers, and be well on your way to pushing forward our vision of manufacturing intelligence.